Airline UMNR Guide

Porter Unaccompanied Minor: Age, Fee, Booking & Travel Rules

Porter Airlines provides an Unaccompanied Minor Service (UMS) for children from 8 to 17 years old travelling without an adult on certain nonstop Porter flights within Canada and the United States. This service provides airport help, priority boarding, and assistance during the flight and if there are any disruptions to your travel.

Porter’s Age Rules for Children Flying Alone

The Porter Airlines unaccompanied minor age rules depend on the child’s age and whether an adult passenger aged 16 or older is travelling with them.

Child’s ageUM serviceWhat it means
Under 8Not availableThe child must travel with an adult at least 16 years old and must be seated adjacent to the accompanying adult.
8–11MandatoryThe service is required when the youngster travels without an adult passenger aged 16 or older.
12–17OptionalThe service can be purchased, but it is not required when the child travels alone.

Porter does not serve children with specific medical or assistance needs that they cannot manage themselves. This can be severe visual or hearing impairments, cases where the child requires assistance in taking necessary medication, and some allergies that require an EpiPen when the child cannot use it properly by themselves.

Which Flights Allow Porter’s UM Service?

The Porter Airlines Unaccompanied Minor Policy limits the service to specific flights.

Flight typeUM service
Porter-operated nonstop flight within CanadaAvailable
Porter-operated nonstop flight between Canada and the U.S.Available
Connecting flightNot available
Flight with a stopoverNot available
Flight operated by an airline partnerNot available

Unaccompanied minor reservations are accepted by Porter, subject to availability, up to a maximum of four per flight.

What Children Receive from Porter?

The Unaccompanied Minor Service provides assistance at different stages of the journey.

Depending on the airport and the trip, the service includes:

  • Support during the check-in process.
  • Help in required UM form and travel information.
  • Early boarding before other passengers.
  • Escort to the aircraft.
  • An assigned seat close to the flight attendants.
  • Assistance when leaving the aircraft after arrival.
  • Transfer to the designated adult at the destination.
  • Priority care and attention for flight delays and cancellations.

Porter provides assistance at the airport, during boarding, onboard, and after arrival, but the service is not described as constant one-to-one supervision.

How to Book a Porter UM Trip?

Porter Airlines unaccompanied minor booking cannot be completed online. A parent or guardian must contact Porter directly.

To arrange the service:

  1. 1Contact the Porter Call Centre at 1-888-619-8622.
  2. 2Tell the representative that the child will be travelling as an unaccompanied minor.
  3. 3Write the full name of the child as in their ID.
  4. 4Provide the child’s date of birth.
  5. 5Provide the child’s gender.
  6. 6Give the required parent, guardian, and pickup-person information.
  7. 7Confirm that the flight is eligible for the service.
  8. 8Complete the required UM arrangements before travel.

Porter’s Current Unaccompanied Minor Fee

The Porter Airlines unaccompanied minor fee is $100 plus applicable taxes per child, per direction.

Porter current fees are $115 CAD/USD depending on taxes applied. The fee applies regardless of the fare type.

ServiceCurrent fee
Unaccompanied Minor Service$100 plus applicable taxes
Displayed range$100 plus applicable taxes ($100–$115 CAD/USD)
Charge basisPer child, per direction

This fee is not included in the cost and is applied to qualified flights operated by Porter.

Identification and Documents Parents Need

The Porter Airlines unaccompanied minor documents required at the airport depend on the destination.

TravelRequired identification
Within CanadaGovernment-issued ID with child’s name, gender, and date of birth
To or from the United StatesValid passport
Pickup at destinationValid government-issued photo ID for the designated adult

Original documents are needed at the check-in process. Photocopies are not accepted for the UM identification requirement.

Parents or guardians should have this contact information available, such as:

  • Full names as on government ID.
  • Addresses.
  • Cell phone or other contact numbers.
  • Details for the adult designated to meet the child at the destination.
  • A copy of the child’s itinerary.

A valid passport is required for travel to or from the United States,” Porter says. Additional destination-entry requirements may also apply.

Airport Check-in for an Unaccompanied Child

A parent or designated guardian must take the child to the Porter airport check-in counter. Online check-in is not available for unaccompanied minors.

Porter suggests reaching at least 90 minutes before the scheduled departure time. This allows adequate time to complete the UM form, submit required documentation and complete the check-in process.

At the airport:

  • The parent /guardian checks in on the child.
  • Porter verifies the required identification and travel information.
  • The UM form is completed.
  • Contact information for the adults responsible for the child is confirmed.
  • The child receives assistance with the departure process.

In some airports, parents are permitted to get a gate pass allowing them to travel with the child up to the gate.

If the gate pass is not available, a Porter agent could be asked for at the time of arranging for UM services. The parent/assigned guardian must stay in the airport until the aircraft departs.

What Happens During Boarding and Arrival?

Children travelling through the Porter Airlines UM service are boarded before other passengers.

Before you leave:

  • An employee of Porter takes the child to the aircraft.
  • A cabin crew member greets the child.
  • The child is taken to the assigned seat.
  • The seat is located close to the flight attendants.

After landing, the child is normally among the last passengers to leave the aircraft.

At the destination:

  • The child is escorted by the attendant to the meet-and-greet point.
  • The child can be picked up by the designated adult at the UM form.
  • The designated adult needs to have a valid government-issued identification.
  • The child can only be released to the adult identified in the UM form after checking the ID.

The designated adult should arrive at the airport no less than 30 minutes before scheduled arrival time.

What Happens if the Flight Is Delayed?

In case of a delayed or cancelled flight, unaccompanied minors receive priority care and attention from its staff,” says Porter.

Parents/guardians need to:

  • Have your phone close.
  • Expect to be at the airport if the departure is delayed.
  • Be sure the parent or guardian taking the child home is aware of the same requirement.
  • Remain until the child has been released to the designated pickup adult.

Porter also states that its UM service will not be provided during extreme weather conditions or a labour disruption.

FAQs